Refund Policy

Online Donations

We thank you for deciding to donate to the South Gippsland Landcare Network (SGLN). As your donation is being made online without our assistance/involvement (and involving a third party collection site – Give now) we ask that you complete your details and the amount of your donation carefully as it involves a substantial amount of administrative time to deal with and rectify any errors.

Errors in Amount Pledged

Should an error be made in the amount of any donation, please notify SGLN of the error. Requests for refunds can be made by contacting SGLN by email at sgln@landcare.net or by phone at 03 5662 5759.

Errors in Online Membership Payments

Should an error be made when making an online payment for membership or membership renewal, please notify SGLN of the error. Requests for refunds can be made by contacting SGLN by email at sgln@landcare.net or by phone at 03 5662 5759. Please note refunds for membership cannot be made if you change your mind about joining or find that the Network or any group does not suit you for any reason. Please do your due diligence before agreeing to become part of the Network or an associated group.

Errors by Us

Of course, should an error be made by SGLN or its financial institution(s), full refunds will be made immediately upon notification of the error and all costs borne by us.